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The middle layer is dead weight

Andrew Barrow··4 min read

Trace a request from a client to the person who actually does the work at a typical agency and count the hops. Account lead, account manager, project manager, strategist, and finally — several days later — someone who touches the campaign. Every hop adds margin. Every hop adds delay. Most of them add nothing else.

Layers are a business model, not a service

The layered agency exists because the layers are billable, not because they make the work better. They're a way to sell more hours, dressed up as account service. The client pays for the org chart.

If a role only exists to pass messages between the client and the work, it's overhead wearing a title.

Operators, not middlemen

We run flat on purpose. The people who plan and buy your media are the people you talk to — no account manager padding margin in between. It's faster, it's cheaper, and the work is better because the person making decisions has full context. Our media model has no retainer or management fee; compensation comes through the ad-tech side of live campaigns. We build the team around the work those campaigns need.

Put it into practice

Outsource media buying or hire a team?

Compare hiring, outsourcing, and a hybrid media team with a practical cost worksheet, ownership checklist, and partner evaluation questions.

Notes from the build

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No retainer or management fee. We agree the campaign budget, funding, measurement and commercial terms before launch.